Above and beyond
I love retailers that embrace children, rather than stare them down like the nuisances we all know they can be. It makes the mums feel relaxed and shop for longer so it really is a win-win situation.
Gemma turned on her usual charm today, and was rewarded with stickers and having her nails painted. Now, that’s good customer service going above and beyond! We even received offers of babysitting and were gratified with her telling us that our children made her want some of her own.
I now have new clothes for the first time in seven months and Gemma is walking around proudly showing off her “pretty nails”.